AltaVista Holiday Lighting – Privacy Policy
Effective Date: 08/30/2026
This Privacy Policy explains how Alta Vista Holiday Lighting LLC, doing business as Alta Vista Holiday Lighting (“Alta Vista,” “we,” “us,” or “our”), collects, uses, and protects information when you visit our website, request an estimate, communicate with us, or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
Full name
Email address
Phone number
Service or mailing address
Property and project information
Photographs submitted for estimates or service
Scheduling and communication preferences
Estimate, invoice, and transaction information
Payment information processed securely by third-party payment providers
Alta Vista does not directly store complete credit or debit card information when payments are processed through a third-party provider.
1.2 Website and Device Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Referring webpage
Pages viewed
Time spent on the website
General location information
Website interactions and form activity
2. How We Use Information
We may use collected information to:
Prepare estimates and project designs
Schedule and provide services
Process invoices and payments
Communicate about appointments, installations, maintenance, takedown, and storage
Respond to questions and service requests
Maintain customer and project records
Send seasonal reminders and follow-up communications
Send promotional communications when permitted
Improve our website, advertising, services, and customer experience
Prevent fraud, protect our business, and comply with legal obligations
3. Text Messages, Emails, and Marketing
We may use the contact information you provide to send service-related calls, emails, or text messages.
Where permitted, we may also send seasonal reminders, special offers, or other promotional communications. You may unsubscribe from marketing emails using the link provided in the message or opt out of promotional text messages by replying STOP.
Opting out of marketing does not prevent us from sending communications necessary to provide requested services, process payments, or manage an active customer relationship.
Message and data rates may apply to text messages.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies for:
Website security and functionality
Saving user preferences
Analytics and performance measurement
Understanding website traffic
Measuring advertising effectiveness
Supporting third-party advertising integrations
You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.
5. How We Share Information
Alta Vista does not sell customer personal information.
We may share information with trusted providers when reasonably necessary to operate the business or deliver services, including:
Payment processors
Website and hosting providers
Customer relationship management and scheduling platforms
Email and text-messaging providers
Accounting and payroll providers
Advertising and analytics platforms
Insurance providers and professional advisers
Government authorities when required by law
These providers may use information only according to their own agreements, privacy policies, and applicable legal requirements.
We may also disclose information when necessary to protect our rights, prevent fraud, respond to legal process, or protect the safety of customers, employees, or others.
6. Third-Party Links
Our website may contain links to external websites, payment providers, social-media platforms, or other third-party services.
Alta Vista does not control and is not responsible for the content, security, or privacy practices of third-party websites. Your use of those services is governed by their respective terms and privacy policies.
7. Data Security
Alta Vista takes reasonable administrative and technical precautions to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission, electronic communication, or storage system can be guaranteed completely secure.
8. Data Retention
We may retain customer and project information for as long as reasonably necessary to:
Provide and maintain services
Manage installations, maintenance, takedown, storage, and future reinstallation
Maintain financial and business records
Resolve disputes
Meet insurance, tax, accounting, or legal obligations
Information that is no longer reasonably necessary may be deleted or securely disposed of.
9. Your Choices
You may contact Alta Vista to:
Update or correct your contact information
Opt out of promotional communications
Ask questions about how your information is used
Request deletion of information, subject to applicable business, contractual, accounting, and legal retention requirements
To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests.
10. Children’s Privacy
Our website and services are intended for property owners, tenants with appropriate authorization, businesses, and other adults.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
11. Changes to This Policy
Alta Vista may update this Privacy Policy periodically to reflect changes in our services, website, technology, or legal obligations.
The updated version will be posted on our website with a revised effective date.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Alta Vista Holiday Lighting LLC
Doing business as Alta Vista Holiday Lighting
Email: info@altavistalighting.com
Business phone: (203) 424-0646
Website: https://altavistalighting.com